This year, the Southeast Collision Conference—co-hosted by the Carolinas Collision Association (CCA) and the Washington Metropolitan Auto Body Association (WMABA)—immediately follows the Collision Industry Conference (CIC) Q2 meeting. With over 50 vendors and a robust educational program covering critical topics from ADAS to AI, the conference is set to deliver valuable insights, networking opportunities and a glimpse into the future of collision repair.
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Mitchell Q2 Industry Trends Report Examines Shifting Claims Technology and Mobility Patterns
As the world adjusts post-pandemic, Mitchell discusses the trends and technologies impacting the future of claims and collision repair.
The Shift in Mobility Patterns
Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.
AI and Its Impact on Automotive Claims
For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.
Average Length of Rental for Repairable Vehicles: Q1 2021
Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.
Debbie Day named to Teach for America San Diego Regional Board
I am honored to join Teach for America's San Diego regional board of directors and support the organization's ongoing efforts to ensure that all children receive an equal opportunity to learn, grow, influence and lead.