Auto Insurers
Efficient & Flexible Auto Insurance Claims Solutions
Our comprehensive auto claims management and estimating solutions can help you streamline workflows. From loss profiling and assignment to analytics and reporting, we provide configurable tools, an open platform, and advanced automation capabilities powered by AI that allow you to deliver the digital claims experience your policyholders expect.
Trusted Solutions for Auto Insurance Claims
95M+
Collision Claims Processed
100+
Auto Physical Damage Carrier Clients
20K+
Organizations Using Mitchell Technology
19M+
Labor Times & Notes Authored
~80
Years of Industry Expertise
Glass Claims Management
Offer policyholders an enhanced glass claims experience that includes FNOL, coverage verification, partner connectivity and payment settlement.
What Sets Us Apart
With our cloud ecosystem, open platform and innovative technology, you can build the auto claims process that meets your organization’s unique needs. Whether it’s using the Mitchell Intelligent Open Platform to integrate with a preferred AI provider or accessing a community of collision repair facilities that rely on our solutions through the Mitchell Open Network, we can help you achieve your goals.
Additionally, our technology is backed by an in-house team of more than 60 subject-matter experts responsible for authoring Mitchell’s comprehensive database of more than 140,000 unique passenger, commercial and specialty vehicle configurations.
This combination of cloud-first, open technology powered by proprietary data and unrivaled expertise allows us to help auto insurers optimize every step of the claims journey for the best possible outcome. It also ensures that you have freedom to customize the claims experience for policyholders and the confidence to do so with Mitchell’s industry-leading solutions supporting your business.
Q2 2025 Report
Why is claims frequency shifting for BEVs and mild hybrids? Read our Q2 2025 report to learn more.
Mitchell Collision Podcast
Episode 17: Claims Crossroads: Understanding Market Trends
September 29, 2025
Are there fewer auto accidents or just fewer insurance claims? Host Ryan Mandell welcomes Olga Yuskevych, manager of automotive and mobility at Boston Consulting Group, and Josh Meyer, vice president of strategy and innovation at LKQ Corporation, to answer that question and explore trends reshaping the collision industry...
Episode 16: Driving Success Through Collaboration
July 15, 2025
Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers...
Episode 15: Parts Unknown: Tariffs and Auto Recycling
April 10, 2025
As global trade tensions escalate, how will insurers and repairers weather the storm? Host Ryan Mandell sits down with Natalie Miller, CEO of Miller’s Auto Recycling, and David Gold, president of Standard Auto Wreckers, to discuss the latest cross-border tariffs and their anticipated effect on the parts supply chain...